Government Soft Landings

Government Soft Landings originates from The Government’s 2011 Construction Strategy, which identified the need to improve the operational performance of public buildings.

The GSL programme aims to bridge the gap between the architectural intentions of the design team and reality of the building’s operational performance.

Alongside BIM Level 2, The Government Soft Landings policy is also mandated for 2016. GSL is applicable to all new build projects and major refurbishments.

Early end user engagement in the design and construction process

The GSL policy recognises that the operating costs of a building tend to far outweigh the capital cost of its construction. A figure in the region of 80% is often quoted. This is why it is so important that those who will be using and operating a building post construction are ‘engaged’ in the design and construction process.

Post Occupancy Evaluation (POE)

Is the process of obtaining feedback on a building’s performance in use over the three years following the handed over. A building’s performance will affect running costs, client and staff satisfaction, and the health, safety and comfort of its users. And lessons can’t be learned if past mistakes can be identified and corrected.

Government Soft Landings - BIM Model showing EPC


When the building is handed over, the Asset Information Model is also handed over to the FM team containing a fully populated asset data set to feed into the CAFM (Computer Aided Facilities Management) system. This data needs to be maintained throughout the building lifecycle to enable the design team to learn the lessons about the operational performance.